Network with Your Peers
Directors Conference Attendees by Title
The curtain is rising on Directors Conference in Music City, USA! Join us for an electrifying lineup of headlining speakers, chart-topping topics and a backstage pass to dynamic networking opportunities.
Fine-tune your governance strategy and get your board working in perfect harmony with topics that are sure to resonate with CU leaders, such as:
We’re excited to have Thom Singer joining us for the first time as Emcee!
Thom is not just an Emcee but a master at intentional networking and community creation. Thom’s ability to connect with diverse audiences and foster meaningful relationships makes him a standout choice for Directors Conference. His presence will elevate the event experience, making it more impactful and memorable for everyone involved.
We live in a time of constant change. Ensure your CU leadership is ready for the new governance tempo by joining us in Music City this December!
You asked, we listened—Board Liaison Workshop is back in person at Directors Conference, with new sessions!
We'd love to hear your experience!
Directors, see if this strikes a chord…
CEOs, this’ll be music to your ears…
Take your learning even further by bringing your entire board for an onsite jam session—er, we mean, board meeting. Contact us at events@cues.org for details!
Directors Conference Attendees by Title
Relive some favorite moments from Directors Conference 2023!
Pre-Conference Workshop
2:00 – 4:00 p.m.
*separate registration required
Credit Union Growth Strategies - Leveraging Mergers, Acquisitions, Spinoffs, & Secondary Capital
Chris Pippett, Partner, Fox Rothschild
In an ever-evolving financial landscape, credit unions face unique challenges and opportunities in achieving sustainable growth. This session delves into the essential tools and strategies available to credit unions seeking expansion and enhanced viability in the market.
Mergers, acquisitions, spinoffs, and secondary capital represent powerful mechanisms for catalyzing growth and strengthening market presence. Through insightful discussions and real-world examples, this session explores how credit unions can strategically leverage these tools to achieve their growth objectives while maintaining a mission-driven focus.
Whether you're exploring growth opportunities through strategic partnerships, seeking to enhance operational efficiency, or looking to expand your credit union's impact in the communities you serve, this session equips you with the knowledge and insights needed to navigate the complexities of credit union growth and achieve long-term success. Join us to uncover actionable strategies and practical insights for driving sustainable growth in today's competitive financial environment.
Conference Registration & Welcome Party
4:30 – 6:00 p.m.
Opry Country Christmas
5:30 – 9:30 p.m.
$165/person
Nashville’s coolest holiday show! Be part of Nashville’s can't-miss holiday show series. Enjoy a night of festive fun with special guests, spotlight artists, and nonstop surprises at the world-famous Grand Ole Opry. There is no better place to spend your Music City holiday. The price includes a main-floor seat and round-trip transportation to the event.
Conference Information Desk
7:00 a.m. – 3:00 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference
8:00 – 8:25 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Thom will set the tone for the event by creating an inclusive atmosphere that will encourage collaboration while emphasizing the importance of long-lasting connections. His expertise will not only keep you engaged but will ensure that every attendee feels like a part of a larger, connected community.
State of CUES
8:25 – 8:40 a.m.
Heather McKissick, CEO, CUES
Opening General Session
8:45 – 9:45 a.m.
Help Them Thrive: Boost Engagement, Retention, and Well-Being
Melissa Majors, Author, Keynote Speaker, Consultant, & Coach, Melissa Majors Consulting
"Unintentionally Toxic" is a dynamic plaguing our teams and wreaking havoc on workplace performance. No leader intends to cultivate unhealthy work environments, yet here we are. Gallup’s 2023 Global Workplace study revealed that engagement and employee well-being are the most critical problems to solve, and the way to fix both is- by becoming even better leaders. There's hope! High-performing leaders detoxify their workplaces through tactics that rehumanize themselves, their teams, and their company cultures. They simplify over-engineered experiences and embrace the humanity of those they lead and serve. During this fun, inspirational, yet actionable experience, Melissa Majors examines research, stories, and best practices for mitigating unintentional toxicities and boosting engagement, high performance, and team happiness. Based on neuroscience, research, and common sense, she illuminates profound insights and simple tips you can immediately use to become an even better leader. This discussion is relevant for all leaders.
Learner Outcomes:
Concluding Connections: Share & Compare
9:44 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Networking Refreshment Break
9:45 – 10:05a.m.
Breakout Sessions
10:05 – 11:05 a.m.
Fair Lending, BSA, and Cybersecurity - Daily Issues for Directors
Chris Pippett, Partner, Fox Rothschild
In the fast-paced world of finance, credit union directors’ shoulder significant responsibilities in ensuring compliance with regulatory requirements while safeguarding member interests and organizational integrity. This essential session dives into the critical issues of fair lending, Bank Secrecy Act (BSA) compliance, and cybersecurity, providing directors with the knowledge and strategies needed to address these challenges effectively on a daily basis.
Topics Covered:
Navigating Board Dynamics for Effective Governance
Dottie Schindlinger, Executive Director, The Diligent Institute
Building a collaborative and high-performing board means dealing with a wide range of individual personalities and perspectives. Especially meant for board officers (current and aspiring), this session will equip you with tools and strategies for fostering productive conversations and driving to a better decision-making environment in the board room.
Protect Assets and Reputation through Technology
Mike Robins, Chief Operating Officer/Integrator, Dynamic Edge
In 2024, the average ransomware payout skyrocketed to $2M, up from $570,000 in 2023. Robust security and cyber insurance are more important than ever, particularly for credit unions. However, the proper solutions and policy applications become more complicated every day. When executives and board members put cybersecurity matters on “auto pilot,” they place their members’ assets and their credit union’s reputation at significant risk. This session will identify the critical components of an acceptable cyber insurance policy, discuss the challenges of proper network security, and explain how to collaborate with your providers in the event of a cyberattack. Finally, it will explain the “why” behind key conditions and exclusions, so that executives and board members may make informed decisions.
Session to be Announced
Chad Helminak, VP/Talent Development Programming, CUES
Session Description Coming Soon
Networking/Travel Time
11:05 – 11:20 a.m.
Breakout Sessions (repeated from the morning)
11:20 a.m. – 12:20 p.m.
Luncheon
12:10 – 1:40 p.m.
General Session
1:40 – 2:40 p.m.
AI is Eating the World: How to Reimagine Your Business in an AI-First World
Brian Solis, Best-Selling Author, Futurist, Digital Anthropologist, & Head of Global Innovation, ServiceNow
Since the launch of ChatGPT in November 2022, generative AI has become the world’s fast-growing technology and the subject of much debate regarding the threats and opportunities that come along with it. The truth is that no leader has experienced a technology like genAI before, one that performs tasks as good as or better than humans. What’s clear, we have now catapulted toward a post digital transformation era. AI has forever changed the trajectory of business evolution, putting ‘business as usual’ in the rearview mirror. Leaders now face an entirely new set of prospects and challenges that will test their creativity, resilience, and vision. In this rousing keynote, world-renowned futurist and best-selling author Brian Solis will share why this is the moment for leaders to reimagine their organizations for an entirely new future. He will explore why automation is no longer the goal, but instead the norm, and why augmentation will be the key to differentiation and how leaders can forge the mind shift required to unlock a new future as an AI-first exponential growth business.
Concluding Connections
2:40 – 3:00 p.m.
Thom Singer, CEO, Austin Technology Council
Conference Information Desk
7:00 a.m. – 12:00 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome Back
8:00 – 8:10 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
General Session
8:10 – 9:20 a.m.
Regulatory Update
Ronnie Blue, Supervisory Examiner, NCUA
We'll explore agency priorities aimed at providing regulatory clarity to enable credit unions to thrive in an ever-changing market. We will discuss recent trends, highlight supervisory focus areas, and engage with attendees for questions.
Networking/Travel Time
9:20 – 9:40 a.m.
Breakout Sessions
9:40 – 10:40 a.m.
5 Practices of Leadership: Navigating the Future of Credit Unions
Jamie Leddin, Ed.D., Consultant, The Leddin Group LLC
In this session, Jamie Leddin inspires and empowers credit union leaders with actionable insights on:
The session not only addresses the current challenges faced by leaders but also provides a clear framework for thinking and leading effectively in a rapidly evolving landscape in the credit union industry.
Board Succession and Nominations
Jennie Boden, CEO, Quantum Governance, L3C
This session will focus on the critical aspects of board succession planning and nominations, essential for maintaining strong governance and leadership continuity within a credit union. The discussion will cover key strategies for effective board succession planning, the role of nominating committees, and the importance of aligning board competencies with the credit union’s strategic goals. Attendees will gain insights into creating a robust succession plan that supports the long-term success and stability of their credit union.
The Board’s Role in Governing Transformation
Steve Williams, CEO, Cornerstone Advisors
In this session, Cornerstone’s Steve Williams will provide best practices and share industry case studies for how directors can strategize and hold management accountable for ensuring the credit union transforms digital delivery, embraces automation, leverages data and ai, and builds a next generation work force. Directors have a duty of care but must take caution not to delve into operations – join us as Steve Williams share how directors can ensure their credit union does not strategically become the Blockbuster or Sears of tomorrow.
Networking Refreshment Break
10:40 – 11:00 a.m.
Breakout Sessions (repeated from the morning)
11:00 a.m. – 12:00 p.m.
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
Wednesday Welcome
8:00 – 8:10 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
General Session
8:10 – 9:20 a.m.
A Whole New World - The Rapid Transformation of Financial Services
Mark Sievewright, Chief Strategy Officer & Founder, Sievewright & Associates, a SRM Company
In the fast-evolving landscape of financial services, adaptation is not just a choice, but a necessity. Join us for an insightful session as we delve into the dynamic shifts and disruptive innovations reshaping the financial sector at an unprecedented pace. From digital banking to fintech and AI, explore how emerging technologies are revolutionizing traditional banking models and customer experiences. This session promises to provide valuable perspectives on thriving in a world where change is the only constant.
Networking Refreshment Break
9:20 – 9:40 a.m.
Closing General Session
9:40 – 10:45 a.m.
The Hero Effect® - Being Your Best When It Matters the Most!
Kevin Brown, Author & Motivational Speaker
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
This keynote is designed to help attendees:
Wrap Up & Final Insights
10:45 – 11:00 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Conclusion of Conference, Safe Travels!
11:00 a.m.
Omni Nashville Hotel
250 Rep. John Lewis Way S
Nashville, TN 37203
Hotel rates in the CUES block are $319/night.
CUES has reserved a limited number of rooms at the Omni Nashville Hotel at the discounted rate above. To make hotel reservations, book online here. Room rates and availability are not guaranteed, so CUES recommends making your reservations early. The discounted CUES rate will expire when the block is full or on Monday, November 11 2024, whichever happens first. The hotel offers great amenities, discounted rates, and the best networking opportunities available. Staying within the CUES room block will help keep registration prices down.
* Remember that all hotel arrangements are strictly between you and the hotel. If you have accessibility needs for your stay, please request those directly with the hotel. In the event you are no longer able to attend or your flight is canceled, you are responsible for calling to cancel your room reservation.
Check-in time is 4:00 p.m., and check-out is 11:00 a.m.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number OSMB44A when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Opry Country Christmas
5:30–9:30 p.m.
$165/person
Nashville’s coolest holiday show! Be part of Nashville’s can't-miss holiday show series. Enjoy a night of festive fun with special guests, spotlight artists, and nonstop surprises at the world-famous Grand Ole Opry. There is no better place to spend your Music City holiday. The price includes a main-floor seat and round-trip transportation to the event.
CUES Directors Conference is for credit union directors, board chairs, board officers, supervisory committee members, board liaisons, and CEOs. Consider sending your entire board so your group can benefit from learning and participating in discussions together, and heading home on the same page.
We can also help you arrange a board meeting while you’re at Directors Conference, contact us at events@cues.org and let us know you’d like the details.
In addition to the great content and speakers we have lined up, your registration includes:
Yes! This conference meets the following standards:
CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
Suggested dress for the conference is resort casual attire. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Your companion is welcome to join you at the Welcome Reception, as well as register for any of our optional activities. A companion meal program is also available, which includes breakfast Monday through Wednesday. See our Travel/Lodging tab for additional details on optional activities.
Right here! We are currently working on an informational packet for attendees. It will contain everything you need to know about attend this event, including:
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
The curtain is rising on Directors Conference in Music City, USA! Join us for an electrifying lineup of headlining speakers, chart-topping topics and a backstage pass to dynamic networking opportunities.
Fine-tune your governance strategy and get your board working in perfect harmony with topics that are sure to resonate with CU leaders, such as:
We’re excited to have Thom Singer joining us for the first time as Emcee!
Thom is not just an Emcee but a master at intentional networking and community creation. Thom’s ability to connect with diverse audiences and foster meaningful relationships makes him a standout choice for Directors Conference. His presence will elevate the event experience, making it more impactful and memorable for everyone involved.
We live in a time of constant change. Ensure your CU leadership is ready for the new governance tempo by joining us in Music City this December!
You asked, we listened—Board Liaison Workshop is back in person at Directors Conference, with new sessions!
We'd love to hear your experience!
Directors, see if this strikes a chord…
CEOs, this’ll be music to your ears…
Take your learning even further by bringing your entire board for an onsite jam session—er, we mean, board meeting. Contact us at events@cues.org for details!
Directors Conference Attendees by Title
Relive some favorite moments from Directors Conference 2023!
Pre-Conference Workshop
2:00 – 4:00 p.m.
*separate registration required
Credit Union Growth Strategies - Leveraging Mergers, Acquisitions, Spinoffs, & Secondary Capital
Chris Pippett, Partner, Fox Rothschild
In an ever-evolving financial landscape, credit unions face unique challenges and opportunities in achieving sustainable growth. This session delves into the essential tools and strategies available to credit unions seeking expansion and enhanced viability in the market.
Mergers, acquisitions, spinoffs, and secondary capital represent powerful mechanisms for catalyzing growth and strengthening market presence. Through insightful discussions and real-world examples, this session explores how credit unions can strategically leverage these tools to achieve their growth objectives while maintaining a mission-driven focus.
Whether you're exploring growth opportunities through strategic partnerships, seeking to enhance operational efficiency, or looking to expand your credit union's impact in the communities you serve, this session equips you with the knowledge and insights needed to navigate the complexities of credit union growth and achieve long-term success. Join us to uncover actionable strategies and practical insights for driving sustainable growth in today's competitive financial environment.
Conference Registration & Welcome Party
4:30 – 6:00 p.m.
Opry Country Christmas
5:30 – 9:30 p.m.
$165/person
Nashville’s coolest holiday show! Be part of Nashville’s can't-miss holiday show series. Enjoy a night of festive fun with special guests, spotlight artists, and nonstop surprises at the world-famous Grand Ole Opry. There is no better place to spend your Music City holiday. The price includes a main-floor seat and round-trip transportation to the event.
Conference Information Desk
7:00 a.m. – 3:00 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference
8:00 – 8:25 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Thom will set the tone for the event by creating an inclusive atmosphere that will encourage collaboration while emphasizing the importance of long-lasting connections. His expertise will not only keep you engaged but will ensure that every attendee feels like a part of a larger, connected community.
State of CUES
8:25 – 8:40 a.m.
Heather McKissick, CEO, CUES
Opening General Session
8:45 – 9:45 a.m.
Help Them Thrive: Boost Engagement, Retention, and Well-Being
Melissa Majors, Author, Keynote Speaker, Consultant, & Coach, Melissa Majors Consulting
"Unintentionally Toxic" is a dynamic plaguing our teams and wreaking havoc on workplace performance. No leader intends to cultivate unhealthy work environments, yet here we are. Gallup’s 2023 Global Workplace study revealed that engagement and employee well-being are the most critical problems to solve, and the way to fix both is- by becoming even better leaders. There's hope! High-performing leaders detoxify their workplaces through tactics that rehumanize themselves, their teams, and their company cultures. They simplify over-engineered experiences and embrace the humanity of those they lead and serve. During this fun, inspirational, yet actionable experience, Melissa Majors examines research, stories, and best practices for mitigating unintentional toxicities and boosting engagement, high performance, and team happiness. Based on neuroscience, research, and common sense, she illuminates profound insights and simple tips you can immediately use to become an even better leader. This discussion is relevant for all leaders.
Learner Outcomes:
Concluding Connections: Share & Compare
9:44 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Networking Refreshment Break
9:45 – 10:05a.m.
Breakout Sessions
10:05 – 11:05 a.m.
Fair Lending, BSA, and Cybersecurity - Daily Issues for Directors
Chris Pippett, Partner, Fox Rothschild
In the fast-paced world of finance, credit union directors’ shoulder significant responsibilities in ensuring compliance with regulatory requirements while safeguarding member interests and organizational integrity. This essential session dives into the critical issues of fair lending, Bank Secrecy Act (BSA) compliance, and cybersecurity, providing directors with the knowledge and strategies needed to address these challenges effectively on a daily basis.
Topics Covered:
Navigating Board Dynamics for Effective Governance
Dottie Schindlinger, Executive Director, The Diligent Institute
Building a collaborative and high-performing board means dealing with a wide range of individual personalities and perspectives. Especially meant for board officers (current and aspiring), this session will equip you with tools and strategies for fostering productive conversations and driving to a better decision-making environment in the board room.
Protect Assets and Reputation through Technology
Mike Robins, Chief Operating Officer/Integrator, Dynamic Edge
In 2024, the average ransomware payout skyrocketed to $2M, up from $570,000 in 2023. Robust security and cyber insurance are more important than ever, particularly for credit unions. However, the proper solutions and policy applications become more complicated every day. When executives and board members put cybersecurity matters on “auto pilot,” they place their members’ assets and their credit union’s reputation at significant risk. This session will identify the critical components of an acceptable cyber insurance policy, discuss the challenges of proper network security, and explain how to collaborate with your providers in the event of a cyberattack. Finally, it will explain the “why” behind key conditions and exclusions, so that executives and board members may make informed decisions.
Session to be Announced
Chad Helminak, VP/Talent Development Programming, CUES
Session Description Coming Soon
Networking/Travel Time
11:05 – 11:20 a.m.
Breakout Sessions (repeated from the morning)
11:20 a.m. – 12:20 p.m.
Luncheon
12:10 – 1:40 p.m.
General Session
1:40 – 2:40 p.m.
AI is Eating the World: How to Reimagine Your Business in an AI-First World
Brian Solis, Best-Selling Author, Futurist, Digital Anthropologist, & Head of Global Innovation, ServiceNow
Since the launch of ChatGPT in November 2022, generative AI has become the world’s fast-growing technology and the subject of much debate regarding the threats and opportunities that come along with it. The truth is that no leader has experienced a technology like genAI before, one that performs tasks as good as or better than humans. What’s clear, we have now catapulted toward a post digital transformation era. AI has forever changed the trajectory of business evolution, putting ‘business as usual’ in the rearview mirror. Leaders now face an entirely new set of prospects and challenges that will test their creativity, resilience, and vision. In this rousing keynote, world-renowned futurist and best-selling author Brian Solis will share why this is the moment for leaders to reimagine their organizations for an entirely new future. He will explore why automation is no longer the goal, but instead the norm, and why augmentation will be the key to differentiation and how leaders can forge the mind shift required to unlock a new future as an AI-first exponential growth business.
Concluding Connections
2:40 – 3:00 p.m.
Thom Singer, CEO, Austin Technology Council
Conference Information Desk
7:00 a.m. – 12:00 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome Back
8:00 – 8:10 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
General Session
8:10 – 9:20 a.m.
Regulatory Update
Ronnie Blue, Supervisory Examiner, NCUA
We'll explore agency priorities aimed at providing regulatory clarity to enable credit unions to thrive in an ever-changing market. We will discuss recent trends, highlight supervisory focus areas, and engage with attendees for questions.
Networking/Travel Time
9:20 – 9:40 a.m.
Breakout Sessions
9:40 – 10:40 a.m.
5 Practices of Leadership: Navigating the Future of Credit Unions
Jamie Leddin, Ed.D., Consultant, The Leddin Group LLC
In this session, Jamie Leddin inspires and empowers credit union leaders with actionable insights on:
The session not only addresses the current challenges faced by leaders but also provides a clear framework for thinking and leading effectively in a rapidly evolving landscape in the credit union industry.
Board Succession and Nominations
Jennie Boden, CEO, Quantum Governance, L3C
This session will focus on the critical aspects of board succession planning and nominations, essential for maintaining strong governance and leadership continuity within a credit union. The discussion will cover key strategies for effective board succession planning, the role of nominating committees, and the importance of aligning board competencies with the credit union’s strategic goals. Attendees will gain insights into creating a robust succession plan that supports the long-term success and stability of their credit union.
The Board’s Role in Governing Transformation
Steve Williams, CEO, Cornerstone Advisors
In this session, Cornerstone’s Steve Williams will provide best practices and share industry case studies for how directors can strategize and hold management accountable for ensuring the credit union transforms digital delivery, embraces automation, leverages data and ai, and builds a next generation work force. Directors have a duty of care but must take caution not to delve into operations – join us as Steve Williams share how directors can ensure their credit union does not strategically become the Blockbuster or Sears of tomorrow.
Networking Refreshment Break
10:40 – 11:00 a.m.
Breakout Sessions (repeated from the morning)
11:00 a.m. – 12:00 p.m.
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
Wednesday Welcome
8:00 – 8:10 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
General Session
8:10 – 9:20 a.m.
A Whole New World - The Rapid Transformation of Financial Services
Mark Sievewright, Chief Strategy Officer & Founder, Sievewright & Associates, a SRM Company
In the fast-evolving landscape of financial services, adaptation is not just a choice, but a necessity. Join us for an insightful session as we delve into the dynamic shifts and disruptive innovations reshaping the financial sector at an unprecedented pace. From digital banking to fintech and AI, explore how emerging technologies are revolutionizing traditional banking models and customer experiences. This session promises to provide valuable perspectives on thriving in a world where change is the only constant.
Networking Refreshment Break
9:20 – 9:40 a.m.
Closing General Session
9:40 – 10:45 a.m.
The Hero Effect® - Being Your Best When It Matters the Most!
Kevin Brown, Author & Motivational Speaker
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
This keynote is designed to help attendees:
Wrap Up & Final Insights
10:45 – 11:00 a.m.
Thom Singer, Keynote Speaker & CEO of the Austin Technology Council
Conclusion of Conference, Safe Travels!
11:00 a.m.
Omni Nashville Hotel
250 Rep. John Lewis Way S
Nashville, TN 37203
Hotel rates in the CUES block are $319/night.
CUES has reserved a limited number of rooms at the Omni Nashville Hotel at the discounted rate above. To make hotel reservations, book online here. Room rates and availability are not guaranteed, so CUES recommends making your reservations early. The discounted CUES rate will expire when the block is full or on Monday, November 11 2024, whichever happens first. The hotel offers great amenities, discounted rates, and the best networking opportunities available. Staying within the CUES room block will help keep registration prices down.
* Remember that all hotel arrangements are strictly between you and the hotel. If you have accessibility needs for your stay, please request those directly with the hotel. In the event you are no longer able to attend or your flight is canceled, you are responsible for calling to cancel your room reservation.
Check-in time is 4:00 p.m., and check-out is 11:00 a.m.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number OSMB44A when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Opry Country Christmas
5:30–9:30 p.m.
$165/person
Nashville’s coolest holiday show! Be part of Nashville’s can't-miss holiday show series. Enjoy a night of festive fun with special guests, spotlight artists, and nonstop surprises at the world-famous Grand Ole Opry. There is no better place to spend your Music City holiday. The price includes a main-floor seat and round-trip transportation to the event.
CUES Directors Conference is for credit union directors, board chairs, board officers, supervisory committee members, board liaisons, and CEOs. Consider sending your entire board so your group can benefit from learning and participating in discussions together, and heading home on the same page.
We can also help you arrange a board meeting while you’re at Directors Conference, contact us at events@cues.org and let us know you’d like the details.
In addition to the great content and speakers we have lined up, your registration includes:
Yes! This conference meets the following standards:
CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
Suggested dress for the conference is resort casual attire. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Your companion is welcome to join you at the Welcome Reception, as well as register for any of our optional activities. A companion meal program is also available, which includes breakfast Monday through Wednesday. See our Travel/Lodging tab for additional details on optional activities.
Right here! We are currently working on an informational packet for attendees. It will contain everything you need to know about attend this event, including:
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.