Credit union leaders identify four key themes in improving the member experience. By Jeff Rendel, CSP
The CUES Podcast Episode 58 suggests that there’s more safety in adapting your business to generational needs. By James Lenz
Developing mid-level managers’ leadership competencies is not about teaching tools.  By Peter Myers
Here are two suggestions for how to protect your credit union. By Lou Grilli
Four steps to building an effective talent infrastructure. By c. myers corp.
Show notes from the CUES Podcast episode 57 By James Lenz
This set needs a trusted professional. By Steve Nikitas
Be sure your organization’s leaders don’t demonstrate ‘how not to fail’. By Jennifer Stangl 
3 important benefits you must offer to make account opening so positive it leads to meaningful memberships. By Jeff Sonderman
How to engage with members on social media. By Alyssa Fedorovich - Sponsored by PSCU
In the wake of the Great Recession, Railway CU effectively modifies its CEO’s plan.
When choosing board collaboration tools, consider the end-to-end activities of board members, as they access, review and communicate. By Ian Warner
Go beyond technology for survival to technology for thriving. By Jason O’Brien Sponsored by SWBC
Structural and economic reasons the credit union exemption is a good idea. By Steve Morrissette
In the CUES Podcast episode 56, learn how 4Front Credit Union was created from the merger of two solid credit unions. By James Lenz
Partners FCU commits to implementing best-in-class technology twice as fast. By John Janclaes
When you make coaching part of your everyday work, you help employees learn and develop, increasing focus, resilience and impact. By Michael Bungay Stanier

Be in the Know May 30, 2018

What do members want out of their credit union experience? By Ryon Packer Sponsored by Fiserv
Read about this and more in issue two of CU Management’s Advancing Women digital-only publication. By Theresa Witham
Start by beating your competitors to the chase. By Rachel Stephens Sponsored by Harland Clarke
3 features of the best credit card programs for your credit union and its members By Phil Seely Sponsored by LSC
…whether or not it arrives. By Glenn Harrison
3 ways to build your bench strength before it’s too late. By Jennifer Stangl
First, don’t panic. Then, identify your options. By c. myers corp.
The CUES Podcast Episode 55 show notes. By James Lenz