Receptionist

Are We the Place for You?
Miami Firefighters Federal Credit Union ($160M; Miami, FL) is seeking a professional and personable Receptionist to join our team and be the first point of contact for our valued members.

Established in 1935, the founding members of Miami Firefighters FCU were 28 firefighters who wanted to create a credit union that would “promote thrift among its members, by affording them an opportunity for accumulating their savings; and to create for them a source of credit.” From those humble beginnings nearly 90 years ago, Miami Firefighters FCU has grown to serve almost 6,000 firefighting professionals and their family members. Today, Miami Firefighters FCU is a multiple common bond charter whose field of membership includes the employees and retirees of numerous South Florida fire departments, and other firefighter-affiliated groups.

Miami Firefighters FCU is proud of its ongoing commitment to provide the best possible service to its membership. It is what we were founded on and remains the foundation for the credit union today.

Benefits:
• Full Coverage Benefits: We fully cover your health, dental, and vision insurance premiums.
• Education Support: We offer tuition reimbursement for job-related degrees, available after one year of service.
• Generous Time Off: Enjoy ample paid time off to maintain a healthy work-life balance.
• Health Expense Reimbursement: We reimburse out-of-pocket medical expenses to ensure your well-being.
• Work Schedule: Benefit from a work schedule supportive of work-life balance with full-time pay and no weekend shifts.

Is This the Career for You?
The Receptionist at Miami Firefighters FCU will play a vital part in our ability to provide excellent member service. As part of our mission to improve the financial lives of our members, the Receptionist should be dedicated to their role in fostering a supportive and friendly environment at the branch.

As the Receptionist, you will play a crucial role in delivering outstanding member service, ensuring smooth day-to-day operations at our branch. Adept at multi-tasking, you will greet members, manage phone calls, and handle various administrative tasks to support our team and enhance the member experience.

Additional responsibilities include: providing information about credit union products and services to members, managing appointment scheduling, processing routine transactions, and data entry. Ideal candidates will have a passion for service and a willingness to address member concerns with empathy and efficiency.

Help Us Get to Know You
If you are intrigued by this opportunity, we’d like to learn more about you! Please submit a resume that demonstrates your skills and experiences. Candidates should possess a high school diploma (or GED) and at least 1 year of relevant work experience. Preference will be given to candidates who are bilingual (English and Spanish).