Vice President of Sales & Service

Are We the Place for You?
Seasons Federal Credit Union ($175M, Middletown, CT) seeks a Vice President of Sales & Service. The credit union was founded in 1935 and currently serves over 12,000 members.

Seasons Federal Credit Union is committed to serving members throughout every season of their lives by delivering exceptional financial services to its members, prioritizing personalized service, innovative technology, and financial education. Our core values are ‘We are EPIC (Evolution, Passion, Integrity, and Commitment)” Renowned for its deep community involvement, Seasons actively supports local initiatives, events, and charities, demonstrating its dedication to enhancing the financial well-being of both its members and the wider community.

Our headquarters are in Middletown, CT, a peaceful suburban area just a short drive from major cities like Hartford (about 15 miles north) and New Haven (approximately 25 miles south). This convenient location provides easy access to employment opportunities, cultural attractions, shopping, and dining in nearby urban centers. Middletown is a great destination for outdoor enthusiasts, offering year-round activities. In winter, you can ski or snowboard at Powder Ridge Mountain Park, while the warmer months are perfect for hiking, biking, and enjoying the scenic Connecticut countryside.

Is This the Career for You?
We are looking for a hands-on leader who actively engages with employees and members, striking a balance between strategic leadership and involvement in daily operations. This individual should be regularly present in branches, providing real-time coaching and feedback, while staying connected to frontline activities. They should demonstrate professional maturity in guiding the organization's direction, maintaining a visible and engaged presence without overshadowing the team's autonomy.

The ideal candidate for Seasons Federal Credit Union should possess a strategic mindset with a proven history of driving sales growth and delivering exceptional member service. They should possess a deep knowledge of financial products and industry regulations, emphasizing a member-centric approach to building relationships and ensuring satisfaction. The candidate should be technologically savvy, leveraging digital tools to optimize sales and service operations, while also demonstrating adaptability to industry changes. Additionally, a strong alignment with the credit union’s mission, values, and community focus is essential for fostering growth and member engagement.

The VP of Sales & Service role should lead branch teams by setting clear goals, fostering collaboration, and maintaining an active presence in branches. They will provide real-time coaching, empower branch managers, and promote continuous training and development. The ideal candidate should also establish recognition and incentive programs to motivate staff and use data-driven decision-making to drive performance. By encouraging open communication and member engagement, they will strengthen branch culture. The ideal candidate will demonstrate adaptability and innovation, driving sales growth and delivering exceptional member service.

Help Us Get to Know You
If you are prepared to advance your career, please submit your resume, or provide a link to your LinkedIn profile. We seek candidates with 5 to 10 years of increasingly responsible experience in financial institution accounting and financial management, including substantial supervisory and management roles, ideally within the financial services sector. A bachelor's degree in accounting, finance, or a related field is preferred, and an MBA designation or graduate degree is highly desirable. The salary range for this position is $80,000 to $115,000.