Learn the Ins and Outs of a Vital Role
We scheduled this important opportunity in conjunction with Directors Conference, so plan on bringing your board members along. You’ll attend a mixture of special board liaison-focused sessions designed for you and your colleagues, plus you’ll attend Directors Conference general sessions. See our Agenda tab for more.
As a credit union board liaison, you have a wide variety of responsibilities, from coordinating the logistical details of board meetings, materials, communications and retreats, to helping ensure that your credit union’s board and governance structure are operating as effectively as possible. As the complexity of issues facing the leadership of credit unions grows each day, the job of a board liaison is becoming more and more vital.
This training will include interactive hypotheticals, small group exercises, best practice examples and tips from fellow board liaisons. You’ll also benefit from a helpful set of digital templates, including a draft board liaison job description and relevant guides and examples, to aid you and your credit union’s governance efforts.
From outlining the unique role and responsibilities of a board liaison to developing effective board packets, meeting agendas, committee charters, board portals, and more, this event will offer advice that’s practical and actionable.
We’ll cover:
- Key Responsibilities
- Board Governance
- Compliance and Regulations
- Board Succession Planning
- Effective Meeting Strategies
- Strategy
Sponsorship Opportunities
Forge new relationships with credit union directors and executives as they strengthen their skills and hear from expert speakers.
Agenda
We are currently working on details for our 2026 event. Please check back later for more information.
Below is a sample agenda for reference.
Pre-Conference Workshop
1:00 – 4:00 p.m.
Separate registration required.
Registration & Welcome Reception
4:00 – 5:30 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference & General Session
8:00 – 9:45 a.m.
Networking Refreshment Break
9:45 – 10:05 a.m.
Board Liaison Session #1
10:05 – 11:05 a.m.
Networking/Travel Time
11:05 – 11:20 a.m.
Board Liaison Session #2
11:20 a.m. – 12:20 p.m.
Luncheon
12:20 – 1:25 p.m.
Networking/Travel Time
1:25 – 1:35 p.m.
Board Liaison Session #3
1:35 – 2:45 p.m.
Directors Conference General Session
2:45 – 3:45 p.m.
Directors Conference Concluding Connections
3:45 – 4:00 p.m.
Networking Breakfast
7:00 – 8:00 a.m.
Directors Conference General Session
8:00 – 9:20 a.m.
Networking Refreshment Break
9:20 – 9:40 a.m.
Board Liaison Session #4
9:40 – 10:40 a.m.
Networking Refreshment Break
10:40 – 11:00 a.m.
Board Liaison Session #5
11:00 a.m. – 12:00 p.m.
Optional to join last day of Directors Conference
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
Wednesday Welcome & General Session
8:00 – 9:20 a.m.
Networking Refreshment Break
9:20 – 9:40 a.m.
Closing General Session
9:40 – 10:45 a.m.
Final Insights
10:45 – 11:00 a.m.
Conclusion of Conference, Safe Travels!
11:00 a.m.
We are currently working on details for our 2026 event. Please check back later for more information.
Hotel
Hyatt Regency Hill Country Resort & Spa, San Antonio, TX
9800 Hyatt Resort Dr
San Antonio, TX 78251
We are currently working on details for our 2026 event. Please check back later for more information.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number SMB3601 when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Spouse/Guest Programs
Separate registration required
Your companion is welcome to join you at the Welcome Reception on Sunday, as well as register for any of our optional activities. We also offer a companion meal program, which includes breakfast Monday through Wednesday for $325 USD.
FAQ
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
- Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event.
- Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
We are currently working on an Information Sheet for you; it contains everything you need to know about attending this event. Once available, you will be able to find it here.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
In addition to the great content and speakers we have lined up, your registration includes:
- All educational sessions & materials
- Sunday's welcome reception for attendees and their guests
- Three breakfasts
- One luncheon
Suggested dress for the conference is business casual. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Yes, and it’s all included in your Board Liaison Workshop in person registration! See our Agenda tab for details.
If you have any questions or inquiries, please contact CUES Headquarters at 800.252.2664 or outside the U.S. call 608.271.2664 or email cues@cues.org.
Learn the Ins and Outs of a Vital Role
We scheduled this important opportunity in conjunction with Directors Conference, so plan on bringing your board members along. You’ll attend a mixture of special board liaison-focused sessions designed for you and your colleagues, plus you’ll attend Directors Conference general sessions. See our Agenda tab for more.
As a credit union board liaison, you have a wide variety of responsibilities, from coordinating the logistical details of board meetings, materials, communications and retreats, to helping ensure that your credit union’s board and governance structure are operating as effectively as possible. As the complexity of issues facing the leadership of credit unions grows each day, the job of a board liaison is becoming more and more vital.
This training will include interactive hypotheticals, small group exercises, best practice examples and tips from fellow board liaisons. You’ll also benefit from a helpful set of digital templates, including a draft board liaison job description and relevant guides and examples, to aid you and your credit union’s governance efforts.
From outlining the unique role and responsibilities of a board liaison to developing effective board packets, meeting agendas, committee charters, board portals, and more, this event will offer advice that’s practical and actionable.
We’ll cover:
- Key Responsibilities
- Board Governance
- Compliance and Regulations
- Board Succession Planning
- Effective Meeting Strategies
- Strategy
Sponsorship Opportunities
Forge new relationships with credit union directors and executives as they strengthen their skills and hear from expert speakers.
Agenda
We are currently working on details for our 2026 event. Please check back later for more information.
Below is a sample agenda for reference.
Pre-Conference Workshop
1:00 – 4:00 p.m.
Separate registration required.
Registration & Welcome Reception
4:00 – 5:30 p.m.
Breakfast
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference & General Session
8:00 – 9:45 a.m.
Networking Refreshment Break
9:45 – 10:05 a.m.
Board Liaison Session #1
10:05 – 11:05 a.m.
Networking/Travel Time
11:05 – 11:20 a.m.
Board Liaison Session #2
11:20 a.m. – 12:20 p.m.
Luncheon
12:20 – 1:25 p.m.
Networking/Travel Time
1:25 – 1:35 p.m.
Board Liaison Session #3
1:35 – 2:45 p.m.
Directors Conference General Session
2:45 – 3:45 p.m.
Directors Conference Concluding Connections
3:45 – 4:00 p.m.
Networking Breakfast
7:00 – 8:00 a.m.
Directors Conference General Session
8:00 – 9:20 a.m.
Networking Refreshment Break
9:20 – 9:40 a.m.
Board Liaison Session #4
9:40 – 10:40 a.m.
Networking Refreshment Break
10:40 – 11:00 a.m.
Board Liaison Session #5
11:00 a.m. – 12:00 p.m.
Optional to join last day of Directors Conference
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
Wednesday Welcome & General Session
8:00 – 9:20 a.m.
Networking Refreshment Break
9:20 – 9:40 a.m.
Closing General Session
9:40 – 10:45 a.m.
Final Insights
10:45 – 11:00 a.m.
Conclusion of Conference, Safe Travels!
11:00 a.m.
We are currently working on details for our 2026 event. Please check back later for more information.
Hotel
Hyatt Regency Hill Country Resort & Spa, San Antonio, TX
9800 Hyatt Resort Dr
San Antonio, TX 78251
We are currently working on details for our 2026 event. Please check back later for more information.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number SMB3601 when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Spouse/Guest Programs
Separate registration required
Your companion is welcome to join you at the Welcome Reception on Sunday, as well as register for any of our optional activities. We also offer a companion meal program, which includes breakfast Monday through Wednesday for $325 USD.
FAQ
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
- Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event.
- Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
We are currently working on an Information Sheet for you; it contains everything you need to know about attending this event. Once available, you will be able to find it here.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
In addition to the great content and speakers we have lined up, your registration includes:
- All educational sessions & materials
- Sunday's welcome reception for attendees and their guests
- Three breakfasts
- One luncheon
Suggested dress for the conference is business casual. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Yes, and it’s all included in your Board Liaison Workshop in person registration! See our Agenda tab for details.
If you have any questions or inquiries, please contact CUES Headquarters at 800.252.2664 or outside the U.S. call 608.271.2664 or email cues@cues.org.
Board Liaison Workshop focuses on leadership and governance.
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