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Cheng Yu Hou

Cheng Yu Hou
Cheng Yu Hou is the Chief Human Resources Officer at a large public organization. He recently served as the Chief Diversity & Inclusion Officer for the Los Angeles County Child Support Services and a Chief Negotiator on behalf of the Los Angeles County Chief Executive Office. He has extensive legal, HR, and policy experience in the non-profit sector and the federal government. In particular, he has worked in various capacities for the AARP Foundation, Human Rights Watch, U.S. Equal Employment Opportunity Commission, U.S. Departments of Justice, Transportation, and the Interior (National Park Service), U.S. Commissions on Civil Rights and International Religious Freedom, and the U.S. Federal Courts.
Cheng Yu earned a BA with a quintuple major from the University of California, San Diego, and a JD from the University of Cincinnati. He has extensive teaching experience in the fields of human resources, law, diversity and inclusion, as well as the biological/chemical sciences and computer science engineering. Cheng Yu’s recent publications have appeared in various law journals and reviews and have been translated internationally with the United Arab Emirates (Dubai) government.
Alacriti
Company Overview
Alacriti is a leading financial technology company dedicated to helping credit unions accelerate their digital payments transformation, all without requiring legacy system overhauls or replacement.
Alacriti’s cloud-based platform, Orbipay, delivers solutions across the payments ecosystem, including:
- A customizable billing and payments (EBPP) solution for credit unions of all sizes
- A centralized payments hub that connects your credit union to real-time payments and beyond—ACH, Wire, Visa Direct, TCH RTP® network, and the FedNow® Service
- One unified platform for modern, consistent money movement experiences from P2P transfers to loan payments
Orbipay solutions empower clients to affordably deliver modern digital payment experiences. Orbipay’s flexible framework allows for simple integration with digital banking, fraud & risk management services, and core banking systems. Alacriti’s clients benefit from faster time to market and continuous innovation.
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Kristen Jason, Director of Product Marketing
CUES to Honor Credit Unions Diversity, Equity and Inclusion Efforts through new DEI: Catalyst for Change Award
MADISON, Wis.— Talent development leader CUES is set to recognize and celebrate the diversity, equity, and inclusion efforts of credit unions through the new DEI: Catalyst for Change Award.
This annual award will go to a credit union that has demonstrated sustained support for advancing DEI in their workplace, raised awareness of workplace diversity and inclusion issues, been a catalyst for change regarding workplace DEI, and/or supported positive change within the industry, their organization, or their community.
“Credit unions have worked hard and made tremendous strides in creating diverse and inclusive environments, and we felt it was important to acknowledge not only these efforts, but also the positive impact they will have on the future of the industry,” said John Pembroke, CUES President/CEO. “The DEI: Catalyst for Change Award is the result. We hope every credit union that has made DEI a priority will throw their hat in the ring by nominating their institution.”
The winning credit union will receive a seat to attend the CUES and Cornell University Diversity, Equity, and Inclusion Certificate Program. Additionally, they will be recognized during the CUES awards show, and be featured in Credit Union Management™ magazine and the CUES DEI Resource Center.
The DEI: Catalyst for Change Award joins a roster of other prestigious awards from CUES including:
- CUES Outstanding Chief Executive Award, honoring credit union CEOs
- CUES Exceptional Leader Award, honoring credit union leaders
- CUES Distinguished Director Award, honoring credit union board members
Visit cues.org/Awards to learn more; the nomination deadline for all awards is April 16.
Learn more about CUES at cues.org.
CUES is the leading Talent Development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 28,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
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Ancin Cooley

SimplyFocused
Company Overview
Simply Focused combines high tech with high touch with a software solution that will grow loans, deposits and enhance your member experience. All while providing a valuable tool to your most important asset, your people.
Ancin Cooley
See below for content from Ancin Cooley.
Ancin Cooley is the founder and principal of Synergy Credit Union Consulting, Inc. Synergy provides a suite of risk management services to financial institutions, which include loan reviews, information technology audits, internal audits, directors' exams, and regulatory compliance reviews.
Ancin brings more than 10 years of experience to the industry. He gained deep, first-hand knowledge while serving as an examiner at the Office of the Comptroller of the Currency (OCC). During his tenure at the OCC, he performed safety and soundness examinations at community and mid-size banks that ranged from $100 million to $8 billion dollars in total assets. After leaving the OCC, Ancin worked for a regional accounting firm where he led internal audits, as well as loan and pre-regulatory examiner reviews.
When not advising clients, training for triathlons, or spending time with his young son, Ancin designs and conducts training for the banking industry. In addition, he is a well sought-after expert contributor to a host of financial publications. He has most recently been featured in Forbes Magazine and The Independent Banker.
Ancin holds a Master of Accounting and Financial Management degree from Keller Graduate School, and he earned a Bachelor of Science in Business from Morehouse College.
Webinar: How Visions FCU Integrated CUES Membership Benefits Into Their Learning Culture Playback
Make CUES Membership benefits infectious at your credit union! We will discuss how Visions FCU committed to providing leadership development to all staff, incorporated CUES Membership benefits into their organization’s training and development plans and plans to create an organizational strategy around CUES benefits specifically to provide leadership training.
We’ll also help you build an action plan to expand usage of CUES membership benefits within your organization. Every launch is different, but if you follow these steps, you will be prepared for successful implementation of the benefits.
Succession Planning for New Normal-Future Trends & Practical Guidelines for Building the Talent Pipeline Playback
In many organizations, the term “succession planning” is so loaded that it prevents people from engaging in effective dialog about the future needs of the business and the talent available to meet those needs. Among current executives, and especially during time like this of unprecedented change, succession planning invokes fear that their skills and experiences are no longer relevant. Among employees hungry for more development and mobility, succession planning is viewed as a “black bo...