John Papadia

John has more than 20 years of experience as an entrepreneur, CEO, senior strategist, engagement manager and practice leader in data and analytics. He specializes in building data-driven cultures at credit unions – transforming how they serve members, reach new ones, minimize risk and compete in a changing financial services landscape. John and his consulting team are experts across the data and analytics lifecycle, spanning data strategy and roadmap development, enterprise data warehousing, predictive analytics, process enablement, change management and outsourcing/cost reduction initiatives. They bring their Fortune 500 experience to each engagement, tailoring deliverables to the credit union's vision and goals, organization and resources, and unique members and communities.
As the leader of the Client Success team, Emily provides the critical last piece of your data puzzle. Whether you want to use data to better engage with your members, grow wallet share, uncover trends in fraud, better manage lending risk or optimize your marketing channels, count on Emily and her team to develop an exceptional data strategy that deploys your resources efficiently and effectively.
MADISON, Wis.—CUES is pleased to announce its 2019 Hall of Fame inductees.
The following executives will be inducted into the CUES Hall of Fame:
The CUES Hall of Fame recognizes a lifetime of achievement and dedication to the credit union movement. These extraordinary leaders were chosen by CUES board of directors for their contributions to their profession and the industry; involvement in community service; and education and history of self-improvement.
All will be honored at CUES CEO/Executive Team Network™, November 4-6, 2019, Amelia Island, FL. CEO/Executive Team Network is one of CUES most popular events of the year. Featuring top speakers from inside and outside the CU industry, attendees explore vital industry issues and need-to-know topics with a strong focus on leadership and growth strategies, and plenty of networking opportunities.
CUES’ mission is to educate and develop credit union CEOs, executives, directors and future leaders.
Please feel free to download your own copy of this press release.
Mike, the President and Founder of ServiStar Consulting which is celebrating its 20th year serving credit unions in the U.S. and Canada. Mike is one of the most sought-after speakers in the industry, published researcher and author. Mike and his organization work exclusively with credit unions teaching them how to become more profitable through outstanding leadership, management and member experience. Mike’s clients have won two NAFCU Credit Union of the Year Awards, and all top-rated sales and service delivery credit unions are ServiStar clients.
Prior to starting ServiStar Consulting in 1998, Mike worked as a senior executive where he led the credit union to a number two ranking in member product penetration and a top twenty-five ranking in “value to member.” In addition to an undergraduate degree in organizational development, Mike is certified as an executive coach by the International Coaching Federation.
Books Authored by Mike:
Published Research:
Professor Elizabeth Mannix is the Ann Whitney Olin Professor of Management at the Johnson Graduate School of Management. Her research and teaching is focused on effective organizational performance, and the factors that make individuals motivated, high-performing leaders and team members. Specific topics include:a uthentic leadership, principled negotiation and influence, the role of emotional intelligence in business settings, organizational change, women in leadership, and diversity.
Professor Mannix is the author of over 50 peer reviewed articles, published in such journals as Administrative Science Quarterly, Psychological Science in the Public Interest, Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, Journal of Personality and Social Psychology, Journal of Applied Psychology, and the Academy of Management Journal. She is the co-editor of the 15-volume book series, Research on Managing Groups and Teams. Her work has been recognized by awards from organizations including the Academy of Management, Small Group Research, and the International Association for Conflict Management.
Mannix served as the associate dean for Executive MBA programs at Cornell University from 2012-2017. She also served as the director of the Institute for the Social Sciences from 2005-2008, established to promote interdisciplinary research and to increase the university's prominence in the social sciences. Mannix is also the recipient of Johnson's inaugural EMBA Globe teaching award, as well as the Faculty Research Award. She is a fellow of the American Psychological Society, the Society for Organizational Behavior, and The Academy of Management. She is currently an associate editor of the Academy of Management Review. Professor Mannix teaches and consults with firms, universities, and professional societies around the world.