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Jim Devine
Prior to joining Hipereon, Jim served as senior consultant with Moss Adams Advisory Services, a division of Moss Adams, LLP, the largest accounting and consulting firm headquartered on the West Coast. He specialized in the credit delivery processes of financial institutions and the financial management of small businesses. Jim has also been CEO of two manufacturing businesses and served ten years with Seattle First National Bank as vice president and manager of the bank’s trust business management and business advisory services departments. He was a faculty member of the National Graduate Trust School at Northwestern University, the Graduate School of Banking at the University of Wisconsin, and for the past 19 years has coordinated the business banking curriculum at the prestigious Stonier Graduate School of Banking at the University of Pennsylvania. Devine co-authored Risk Management Associates’ Understanding Your Small Business Customer training series. He has trained thousands of commercial lenders, business owners and accountants throughout the world.
Bob Hogan
Bob co-chairs the highly-acclaimed California Bankers Association six-month Commercial Lending School and is co-developer of the Graduate Commercial Lending School curriculum. He has provided more than 20 years of training and financial advisory services to managers and owners of small businesses, major corporations and financial institutions throughout the world, including many developing nations—helping them become financially successful. He has been heavily involved in small business management consulting and has developed training curriculums for financial management. For nearly a decade, Bob was affiliated with Seattle First National Bank where he developed financial management workshops for business owners and small business lenders. He co-authored two business manuals for small businesses in conjunction with Seattle First National Bank, and most recently co-authored The Business Owner’s Guide to Financial Success and The ABCs of Distributor Finance.
CUES Announces Enhancements, Updates to its Online Member Community CUESNet™
MADISON, Wis.—Talent development leader CUES has rolled out an updated CUESNet, offering its membership base an improved user experience. CUESNet is the online community CUES members use to network with each other, post questions, share ideas and documents, and discuss industry topics. Updates to the platform include:
- A new look and feel, offering easy navigation thanks to an updated layout
- Quick Links for one-touch access to popular pages, including Build My Network, Digital Learning, and Complete My Profile
- A Member Help Center to guide CUES members in getting the most value out of their benefits
“At CUES, we’re always looking for ways to improve our member experience and forward the membership value proposition,” said Jimese Harkley, JD, CUDE, CUES’ VP/Membership. “Our CUESNet improvements were many months in the making, and we’re excited to have them take the new journey. We’re confident our members will see how invested we are in providing a premium networking experience.”
In celebration of the updates to CUESNet, members who complete certain portions of their CUESNet profile will be entered to win a Work from Home Essentials Package. Three winners will receive an adjustable laptop table, blue light glasses, and a video conference lighting kit.
See contest details here.
To learn more about CUES Membership, visit cues.org/membership. Learn more about CUES at cues.org.
CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 35,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
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Deedee Myers, Ph.D., MSC, PCC

Deedee Myers, PhD, MSC, PCC, CHIC
Deedee is a scholar-practitioner in succession planning, organization development, and board governance and an avid learner of transformative change. She enjoys working with emerging leaders through the board level, generative board practices, and advancing leadership presence and execution so that individuals, teams, and organizations can organize in a shared vision for the future. In addition, she contributes to advancing thought leadership through frequent speaking engagements, articles, and webinars. Deedee has a master's degree in organization development, a Ph.D. in human and organizational development, and three executive-level coaching certifications. When not working, she enjoys Overlanding and hanging out with a family of nine children and three dogs.
Envisant
Company Overview
Envisant (formerly LSC®) helps credit unions achieve their vision through a combination of experience and incomparable expertise. Envisant’s forward-thinking product strategy features credit and debit programs, CUMONEY® Prepaid Visa® reloadable and gift card programs (both plastic and virtual), agent credit card programs, ATM services, and more! We support our credit union partners with in-house customer service, an experienced Portfolio Development Team, and help developing and managing successful marketing promotions. Achieve your vision with us!
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Jamie Conrad
Sophia Rizzi

Sophia Rizzi
Sophia Rizzi is a Project Manager at Industry Insights, Inc., a survey research and analytics firm based in Columbus, OH. Sophia manages several compensation studies and business performance projects, where she applies her background in market research to identify meaningful patterns and results. She holds degrees in Business Analytics and Marketing from the University of Cincinnati.
CUES® Celebrates Black History Month with Black Professional Network and Other Resources
MADISON, Wis.—To honor, celebrate and support Black History Month, talent development leader CUES has launched a CUES Black Professional Network.
“We’re pleased to recognize and connect the credit union industry with the trusted Black-owned organizations and individuals that CUES supports and that support us,” said John Pembroke, CUES’ President/CEO. “CUES is committed to diversity and inclusion—not just in hiring practices, but in business partnerships and in purchasing goods and services, as well. Visitors to the directory will find listings for CUES supplier members, service providers, event speakers and more. We recognize that this list is limited, but we are committed to growing it by building business relationships with other Black-owned businesses and professionals.”
In addition, two CUES Podcast episodes are planned to further support Black History Month. The first, Building Bold, Effective Black Leadership at PSCU—an Interview with Marvin York, covers the recently concluded CUES Strategic Leadership Development Program, a year-long program created and facilitated by CUES Consulting. This customized program focused on a group of Black leaders at PSCU, and provided intensive leadership development designed to build the CUSO’s leadership pipeline and prepare candidates for future senior leadership positions. The podcast features the overall experience of the program and the learnings from it.
The second podcast, available February 10, will feature two Black female leaders, who will discuss the challenges that women in general, and Black women in particular, face in their rise to leadership, and the challenges which continue once there.
CUES continues to offer the DEI Resource page, which was launched in June 2020. It houses many tools to help credit union leaders guide their institutions to a better tomorrow, including learning and content, and links to resources and tools.
Visit the CUES Black Professional Network here. Learn more about the CUES Strategic Leadership Development Program here, and more about CUES at cues.org.
CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 35,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
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